Technical Commercial Indoor Sales Representative | English required

Your tasks

In this versatile role, you are the key link between customers, logistics, and production. You combine customer service, order management, and commercial follow-up within an international

and technically oriented environment.

As a technical commercial indoor sales representative, you are the first point of contact for B2B customers, primarily wholesalers. You ensure that orders are processed correctly and guide

customers from inquiry to completion. Additionally, you also take a commercial view of your customer portfolio. Do you notice that a customer is ordering less than before?

Then you proactively contact them and think along about solutions.

• You process and follow up on orders in the ERP system.
• You have daily contact with B2B customers via telephone and email.
• You can inform the customer about ongoing orders and files.
• You handle questions, complaints, and perform administrative follow-up.
• You work together with logistics, forwarding, and foreign production sites.
• You follow up on customer data, prices, and agreements.
• You actively contribute to excellent customer service.
• You speak and understand fluent English.

Requirements

Do you have a commercial mindset, strong administrative skills, and an interest in technical products? Then we have a great challenge for you.

You do not need to be a technical expert, but you do have an interest in getting to know technical products. Customers work daily with terms related to heating, underfloor heating,

and heat pumps. Therefore, we are looking for someone with the right curiosity and eagerness to learn.

Other

For our client in the Dilsen-Stokkem region, we are looking for a technical commercial indoor sales representative.