HEAD BARISTA

Your tasks

We are seeking a passionate, highly skilled, and detail-oriented Head Barista to lead our beverage program and coffee bar operations.

In this role, you will be responsible for upholding top-tier coffee quality and presentation, managing daily bar operations, training junior baristas, and managing coffee bean sourcing, equipment maintenance, and beverage inventory. You will act as the brand’s coffee ambassador, ensuring a consistently exceptional beverage experience for all guests.

1. Coffee Bar Operations & Quality Control

• Lead daily coffee bar workflow, dial-in espresso grinders, calibrate machinery, and maintain exact extraction standards.
• Ensure consistent beverage quality, latte art standards, taste profiles, and presentation across all coffee and non-coffee menu items.
• Maintain strict cleanliness, hygiene, and organization at the coffee station in full compliance with SFA (Singapore Food Agency) standards.

2. Beverage Innovation & Inventory Management

• Partner with management/kitchen teams to curate seasonal beverage menus, specialty coffee offerings, and signature drinks.
• Manage stock levels, inventory counts, and orders for coffee beans, dairy/non-dairy milk, syrups, and bar consumables.
• Maintain supplier relations with roasters and beverage vendors to manage food/beverage costs and reduce wastage.

3. Team Leadership & Training

• Recruit, train, and mentor junior baristas on espresso extraction, milk texturing, latte art, customer service, and workstation workflow.
• Conduct regular quality assessments and training sessions to maintain team-wide consistency.
• Assist the Outlet Manager in managing floor shift schedules and bar duties allocation.

4. Machine Maintenance & Customer Experience

• Perform daily maintenance, backflushing, and basic troubleshooting of espresso machines, grinders, water filtration systems, and brewing tools.
• Schedule regular preventive servicing with equipment suppliers.
• Engage warmly with guests, educate customers on coffee profiles/origins, and resolve customer feedback professionally.

Requirements

Qualifications & Experience

• Education / Certification: Specialty Coffee Association (SCA) certification in Barista Skills or Brewing is a strong advantage.
• Experience: Minimum 3 to 5 years of hands-on experience in specialty coffee or high-volume F&B establishments, with at least 1 year in a lead/senior barista capacity.
• Valid Food Safety Course Level 1 (or SFA equivalent) certification.

Skills & Competencies

• Espresso & Coffee Mastery: Deep knowledge of bean origins, roast profiles, extraction science, dialing-in techniques, and advanced latte art.
• Equipment Knowledge: Practical experience operating and maintaining commercial espresso machines (e.g., La Marzocco, Synesso, Slayer) and precision grinders.
• Leadership & Teaching: Proven ability to train, motivate, and guide a service team under fast-paced, high-peak shift conditions.
• Efficiency: Strong multitasking capabilities, high attention to detail, and ability to handle high-volume rush hours smoothly.