customer service representative - call centre
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Responsibilities:
- Answer incoming calls and respond to customer inquiries
- Accounts payable
- quotes
- Billing
- Provide exceptional customer service and ensure customer satisfaction
- Excellent communication skills, both verbal and written
- Strong organizational and multitasking abilities
- Ability to remain calm under pressure and handle customer complaints effectively
- Detail-oriented with a high level of accuracy in data entry
- Ability to work in a fast-paced environment and prioritize tasks accordingly
- Previous experience in a customer service role is preferred
Monday to Friday 9:00 to 5:30
Job Type: Full-time
Pay: $22.00-$23.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Paid time off
Work Location: In person