Villa Attendant

About the company

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.

Your tasks

All the assigned villas must be cleaned as per housekeeping standards. Ensure that our Accor Hotel’s values are practiced and demonstrated in our daily interactions with colleagues and external guests. Maintain professional and amicable interactions with all departments in the resort and with each individual regardless of their job levels. Ensure that all maintenance issues raised daily (work orders) are followed up and liaise with the housekeeping supervisor to make sure the requested jobs are attended to meet the resort standard. Follow up on any pending maintenance issues from the engineering department within one day. Communicate with the housekeeping coordinator or supervisor regarding the status of the villas at all times. Ensure all vacant villas are kept clean and inspected throughout the day. Ensure the cleanliness of guest villas and public areas is of utmost importance and is 100% the responsibility of the housekeeping team. Understand daily movements, schedule tasks, events, and special requests. Ensure all guest requests and preferences are attended to within 10 minutes without delay. Understand the operational demands, urgencies, and priorities while working on villa attendant shifts. Maintain quality and the standard of housekeeping service at all times without compromise.

Requirements

• Prior experience as a housekeeping attendant.
• Writing, reading, and oral proficiency in the English language.
• Must be well presented and professionally groomed at all times.
• Team player with strong interpersonal skills and attention to detail.

What we offer

• Opportunity to join the first Raffles in Bahrain.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Ability to make a difference through our Corporate Social Responsibility activities.