Sales Manager

Company description

From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.

Job description

How your day looks like:

Solicit new and existing accounts to meet or exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication

Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts

Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases

Maintains a high profile within trade and professional associates dealing with their market area or segment(s)

Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community

Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of action plans

Implements all sales action plans related to their sales area as outlined in the revenue or business plan

Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction

Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis

Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan

When appropriate, and with agreement with the DOSM, attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility

Plan sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area

As directed, compile and input market intelligence information to the sales information management system

Develop and maintain knowledge of market trends, competition and customers

Actively promote and produce sales leads for other sister hotels and for in-house sales staff

Provide feedback to the DOS, DOSM, DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas

Arrange FAM and site inspection trips to hotels by major clients and accompany clients

Meet deadlines for assigned tasks

Establish and maintain files on major active accounts within their marketing area or segment(s)

Establish and maintain effective employee relations

Perform related duties and special projects as assigned

Maintain punctuality and good timekeeping and appearance

Train and develop sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas

Preparation and completion of timesheets, rotas, holiday schedules, in line with business needs, as and when required

Preparation and completion of purchase orders as and when required

Undertake and complete any special projects, tasks or other reasonable requests by your department head and or hotel management

Prepare correspondence to customers, internal booking reports and file maintenance

Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required

Work with other departments within the hotel to provide quality service to customers

Attend local trade shows, community events and industry meetings