Room Internship

About the company

Delano Dubai Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original Delano to icon status, Delano Dubai will usher in a new era of sophisticated style and elevated service to the UAE.

At Delano Dubai, every guest interaction is an opportunity to create something memorable. From a warm welcome to thoughtful personal touches, we believe great hospitality is about genuine connections and experiences that go beyond expectations.

Your journey starts here At Delano Dubai, we celebrate individuality, creativity and people who bring something special to every guest experience.

Your tasks

We are looking for enthusiastic and passionate Rooms Interns to join our team at Delano Dubai.

This is an exciting opportunity for hospitality students looking to gain hands-on experience in a luxury lifestyle hotel, develop their guest service skills and discover what it takes to create exceptional guest experiences.

Working alongside our experienced Rooms team, you'll gain valuable exposure to hotel operations, learn the art of personalised service and experience the world of luxury lifestyle hospitality.

• Welcome guests warmly and support the team in creating memorable arrival and departure experiences.
• Gain hands-on exposure to Front Office, Guest Relations and other Rooms operations, depending on departmental requirements.
• Assist with guest check-ins, check-outs, enquiries and daily operational activities under the guidance of the team.
• Learn and apply Delano's service standards while bringing your own personality to every guest interaction.
• Develop your understanding of guest preferences, hotel facilities and personalised service.
• Support the team in handling guest requests and ensuring a seamless guest journey.
• Work collaboratively with colleagues across Rooms and other hotel departments.
• Maintain high standards of professionalism, presentation and attention to detail.
• Participate in training and development opportunities throughout your internship.

Requirements

If you're curious, enthusiastic and ready to discover the world of luxury lifestyle hospitality, we'd love to hear from you.

• Currently pursuing a diploma or degree in Hospitality Management, Hotel Management, Tourism or a related field.
• A genuine passion for hospitality, guest relations and creating exceptional guest experiences.
• A positive attitude, natural curiosity and willingness to learn.
• Strong communication skills in English. Proficiency in Russian, French or German would be an asset.
• A warm, confident and approachable personality with a genuine enjoyment of working with people.
• A team player who thrives in a dynamic, multicultural environment.
• Good organisational skills, attention to detail and a commitment to excellent service.
• Flexibility to work across different shifts in line with hotel operations.
• Previous hospitality experience is an advantage but not essential.

What we offer

• Practical experience within a luxury lifestyle hotel.
• Exposure to international hospitality standards and the day-to-day operations of the Rooms division.
• Guidance, coaching and mentorship from experienced hospitality professionals.
• Opportunities to develop your confidence, communication skills, problem-solving abilities and guest service knowledge.
• A valuable foundation for your future career in hospitality.

• The opportunity to embark on an exciting career in a company that is taking off!
• Ennismore’s values and fast-growing environment
• The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture
• The opportunity to challenge the norm and work in a rewarding environment, building a global brand
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work

Other

Located on the pristine shores of Bluewaters Island, the Delano Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an oceanfront swimming pool and a wellness studio.