Regional Director Revenue Management
Company description
La Maison Sofitel, Sofitel Legend, MGallery & Emblems
We are a collection of 4 exclusive luxury brands: Sofitel, Sofitel Legend, MGallery and Emblems across 60 countries, unlocking unique experiences in connection with the local destination.
Our signature: All our talents express themselves with authenticity and playfulness in a diverse and inclusive environment, have the ability to surprise our customers by crafting exceptional tailor-made experiences, while embracing local culture.
Join us to strive for excellence. It is a place where you live your purpose!
What we offer
Sofitel, Sofitel Legend, MGallery & Emblems is founded on a set of values that define our distinctive culture. These values unite all our talents around the achievement of common goals and principles. They define the way we interact with our guests, colleagues and communities, and guide our behavior.
Our values are:
Passion & pride: be passionately in love with our brands, our guests and our people. Use our E.Q.
Excellence: comprehensive business approach, driving all levers to be best-in-class hôteliers.
Empowerment: we are all entrepreneurs, fully accountable, with strong KPIs and freedom too.
Trust & transparency: share everything, no taboo. Feedback is a gift.
Long-term relationship: with owners as well as talent. Creating a strong sense of belonging.
Bespoke & free: 100% experience-driven. Tailored services. Unlock creativity.
Proximity: family spirit, responsiveness, solidarity and constant dialogue with the field.
Job description
A career that lets your passion shine
The commercial department consists of 5 teams: E-commerce & loyalty, revenue management & sales strategy, digital experience, business intelligence, and retail.
We are fully accountable for topline performance across all client segments and revenue managers are the armed wing of our strategy, with anticipation and proactivity at core.
As regional director RM IMEAT for Sofitel, MGallery & Emblems, you will be based in Dubai, UAE and will report to the VP RM & sales strategy Sofitel, MGallery & Emblems.
Here are the main missions you will be performing:
Supervise a scope of 30 to 50 luxury hotels in your region (mostly managed).
Challenge and support hotels on budget construction & achievement, forecast, performance audits, channels/levers activation, RMS health checks.
Build and animate the RM community: allow hotel RMs to grow and develop their expertise, enrich their commercial skills, providing them with brand strategy, market vision, up-to-date benchmark and guest perspective. Mentoring.
Share and leverage best practices amongst region and with international peers.
Support business plan elaboration: rebranding, renovation, new hotel opening.
Collaborate daily with VP operations and operational excellence directors.
On top of your regional role, you may lead strategic worldwide initiatives: new RMS implementation, parity/disparity/connectivity with OTAs, sales strategy & commercial SLA implementation, pricing & promotional strategy, total revenue (F&B and MICE RM).
Qualifications
What you will bring to the role:
10+ years’ experience in revenue management in the air, train, hotel or car rental industries.
In-depth expertise on revenue and margins optimisation levers, including distribution, pricing and sales.
International culture, ease travelling, ideal exposure to various markets, used to working with different cultures, time zones, languages. Fluent English is a must plus a strong second language of the given region.
Strong communication and deductive skills. Project management skills; management a plus.
Macro and micro: ability to have both a helicopter view on high-level topics and at the same time, to deep dive on hotel specific needs and/or technical challenges (CRS/RMS/PMS).
Ideally an operational or in-hotel experience plus HQ experience since both are mutually beneficial.
Partnership and trust with operations; understanding and empathy of hotel needs.
Excel and PowerPoint masters.
Additional information
Let your passion shine.