Linen Supervisor

Company description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Job description

We are seeking an experienced and detail-oriented linen supervisor to join our operations team in Baghdad, Iraq. In this role, you will oversee all aspects of linen management, ensuring the highest standards of quality, cleanliness, and organization. You will supervise linen operations, manage inventory, coordinate with staff, and maintain compliance with established protocols. The ideal candidate will demonstrate strong organizational skills, leadership capabilities, and a commitment to operational excellence in a fast-paced environment.

Responsibilities:

Supervise and coordinate daily linen operations, including receiving, sorting, washing, pressing, and distribution

Manage linen inventory levels, track stock movements, and conduct regular audits to ensure accuracy

Inspect linens for quality, damage, and cleanliness standards; implement corrective actions as needed

Train, schedule, and supervise linen staff members; provide performance feedback and coaching

Develop and maintain efficient workflows and processes to optimize productivity and minimize waste

Coordinate with other departments to ensure timely delivery of clean linens and address service requests

Monitor equipment maintenance and report any operational issues or repairs needed

Maintain detailed records of inventory, staff schedules, and operational metrics

Ensure compliance with health, safety, and hygiene standards applicable to linen handling

Identify opportunities for process improvements and cost optimization

Qualifications

Proven experience as a linen supervisor or in a similar supervisory role within hospitality, healthcare, or laundry operations

Strong knowledge of linen management, fabric care standards, and laundry operations

Demonstrated ability to supervise and motivate team members effectively

Proficiency in inventory management and tracking systems

Excellent organizational and time management skills

Strong attention to detail and quality control mindset

Ability to analyze problems and implement practical solutions

Clear communication and interpersonal skills

Experience working in fast-paced, high-volume environments

Familiarity with health and safety regulations related to linen handling

Additional information

Our commitment to diversity & inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.