Learning and Development Supervisor

Company description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job description

We are seeking a dynamic and experienced Training Manager to join our team in Hurghada, Egypt. As a key member of our organization, you will be responsible for developing, implementing, and overseeing comprehensive training programs that enhance employee skills, boost performance, and drive organizational success.

Design, develop, and deliver engaging training programs for staff at all levels across the organization

Conduct thorough needs assessments to identify skill gaps and create tailored training solutions

Implement innovative training methodologies, including e-learning and blended learning approaches

Collaborate with department heads to align training initiatives with organizational goals and strategies

Mentor and coach managers and supervisors to enhance their leadership and training abilities

Evaluate the effectiveness of training programs and make data-driven improvements

Develop and maintain up-to-date training materials, including manuals, presentations, and e-learning modules

Monitor and report on key training metrics to demonstrate ROI and identify areas for improvement

Ensure compliance with Egyptian labor laws and regulations in all training activities

Manage training budgets and resources efficiently

Stay current with industry trends and best practices to continuously enhance our training offerings

Foster a culture of continuous learning and professional development throughout the organization

Qualifications

Bachelor's degree in Human Resources, Business Administration, Education, or a related field

Minimum of 5 years of experience in training and development, with at least 3 years in a management role

Professional certification such as Certified Professional in Learning and Performance (CPLP) or equivalent is preferred

Proven track record in designing and implementing successful training programs

Strong leadership skills with the ability to motivate and inspire teams

Excellent communication and presentation skills in both English and Arabic

In-depth knowledge of adult learning principles and instructional design methodologies

Proficiency in needs assessment, curriculum development, and performance management

Experience with e-learning platforms and instructional design software

Strong analytical and problem-solving skills to assess training needs and measure outcomes

Proficiency in Microsoft Office Suite and familiarity with Learning Management Systems (LMS)

Understanding of Egyptian labor laws and regulations as they pertain to employee training and development

Excellent project management skills and ability to handle multiple initiatives simultaneously

Flexibility to work extended hours and travel to other locations within Egypt as needed

Demonstrated ability to work collaboratively in a fast-paced, dynamic environment

Strong attention to detail and commitment to maintaining high-quality standards in all training initiatives