Housekeeping Supervisor

Company description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.

Job description

We are seeking an experienced and detail-oriented Housekeeping Supervisor to join our team in Baghdad, Iraq. In this role, you will oversee all housekeeping operations, manage a dedicated team of staff members, and ensure the highest standards of cleanliness and organization across all facilities. The successful candidate will demonstrate strong leadership capabilities, operational efficiency, and a commitment to maintaining exceptional service quality.

Supervise, schedule, and coordinate housekeeping staff to ensure optimal coverage and productivity

Establish and enforce housekeeping standards, procedures, and quality control measures

Conduct regular inspections of facilities to verify compliance with cleanliness and safety standards

Manage inventory of cleaning supplies and equipment; prepare and monitor departmental budgets

Train, mentor, and evaluate housekeeping staff; conduct performance reviews and address performance issues

Respond promptly to maintenance requests and coordinate with other departments to resolve facility issues

Ensure compliance with health, safety, and environmental regulations

Prepare detailed reports on departmental operations, staffing, and budget utilization

Foster a positive work environment and support staff development and career growth

Communicate effectively with management and other departments to address operational needs

Qualifications

Minimum 3-5 years of experience in housekeeping operations or facility management

Proven supervisory or team leadership experience

Strong knowledge of housekeeping standards, cleaning protocols, and best practices

Excellent organizational and time management skills

Proficiency in scheduling software and basic computer applications

Demonstrated ability to manage budgets and control costs

Strong communication and interpersonal skills

Problem-solving abilities and attention to detail

Ability to work flexible hours, including weekends and holidays as needed

Knowledge of health, safety, and environmental compliance standards

Preferred: Experience with staff training and development programs

Preferred: Familiarity with facility management systems and reporting tools