Event Sales Executive

Company description

At Rixos Premium Qetaifan Island North, we redefine luxury by treating a stay as more than just a temporary pause — it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.

Job description

We are seeking a dynamic and results-driven Event Sales Executive to join our team in Rixos Premium Qetaifan Island North. In this role, you will be the driving force behind our event sales strategy, responsible for identifying, cultivating, and converting event opportunities into confirmed business. You will deliver exceptional, personalized service with meticulous attention to detail, ensuring an outstanding client experience at every stage of the sales process. This position offers the opportunity to work in a fast-paced, collaborative environment where your sales expertise, strategic thinking, and customer-focused approach will directly impact our organization's growth and profitability.

Responsibilities include:

Proactively drive event sales through persistence, initiative, and strong negotiation skills to secure new business and improve conversion rates

Handle all incoming event inquiries with professionalism and enthusiasm, providing tailored solutions that meet client needs and expectations

Prepare comprehensive and compelling event proposals, including detailed pricing, floor plans, menus, and customized packages to maximize revenue opportunities

Conduct site inspections and host prospective clients, including walk-in inquiries, to showcase our facilities and capabilities

Negotiate contracts and terms with clients, demonstrating commercial awareness while maintaining transparency and building lasting relationships

Manage the complete sales cycle, from initial inquiry through contract execution, deposit collection, and final payment processing

Prepare detailed Booking Event Orders (BEOs) and ensure timely distribution to all relevant departments, communicating client requirements clearly and comprehensively

Maintain accurate and organized records of all client interactions, accounts, and activities within our CRM and hotel management systems

Analyze market trends and competitor offerings to identify opportunities for strategic selling and revenue optimization

Collaborate closely with operational teams, including catering, housekeeping, and technical services, to ensure seamless event execution and client satisfaction

Produce weekly forecasts and performance reports, reviewing progress against targets and identifying areas for improvement

Support financial processes, including purchase orders and commission accruals, with accuracy and efficiency

Participate actively in team meetings and contribute to the development of best practices and standard operating procedures

Gather post-event client feedback and utilize insights to continuously enhance our service delivery and client experience

Qualifications

Proven experience in an event sales, groups & events, sales, or hospitality role, ideally within a luxury hotel or premium events environment

Demonstrated ability to convert inquiries into confirmed business and consistently meet or exceed revenue targets

Strong commercial awareness with a proactive, results-driven approach to sales and business development

Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships

Advanced organizational and time management skills, with the ability to manage multiple priorities and deadlines effectively

Confident negotiation and closing skills, with the ability to handle objections and secure favorable terms

Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with hotel management systems such as Opera, Delphi, or similar CRM platforms

Strong analytical skills with the ability to interpret data, identify trends, and make informed business decisions

Exceptional attention to detail and commitment to accuracy in all documentation and communications

Collaborative team player with the ability to work effectively across departments and with external suppliers

Flexibility and resilience to adapt to a dynamic, fast-paced environment and handle changing priorities

Passion for delivering exceptional service in line with luxury hospitality standards

Strong problem-solving abilities and a proactive approach to overcoming challenges

Ability to present ideas clearly and persuasively to clients and internal stakeholders

Preferred: Experience with event budgeting, financial forecasting, and revenue management