Director of Spa
Company description
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the city center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
Job description
We are seeking a visionary and enthusiastic Director of Spa to join our luxury property in Bahrain. As the leader of our spa operations, you will be responsible for creating and implementing innovative wellness strategies, ensuring exceptional guest experiences, and driving business growth.
Responsibilities include:
Develop and execute a comprehensive spa and wellness strategy aligned with our brand's luxury positioning
Oversee daily spa operations, ensuring the highest standards of service, hygiene, and safety
Create unique, personalized wellness experiences that reflect local culture and global trends
Lead, mentor, and inspire a team of spa professionals to deliver exceptional customer service
Manage the spa's financial performance, including budgeting, forecasting, and P&L responsibility
Drive marketing initiatives and partnerships to increase spa visibility and revenue
Implement sustainable practices and ensure compliance with industry regulations
Collaborate with cross-functional teams to integrate spa services into the overall guest experience
Stay abreast of industry trends and introduce innovative treatments and programs
Ensure cultural sensitivity and adaptability in all aspects of spa operations
Qualifications
Proven experience in spa management or luxury hospitality, with a track record of successful leadership
Bachelor's degree in Hospitality Management, Business Administration, or related field preferred
Spa management certifications are a plus
Strong financial acumen with experience in P&L management and revenue growth strategies
Excellent team leadership and mentoring skills
Proficiency in business planning, budgeting, and operational efficiency
In-depth knowledge of spa treatments, therapies, and wellness program development
Experience in marketing, branding, and customer service excellence in a luxury environment
Demonstrated ability to create and implement innovative wellness strategies
Strong understanding of sustainability practices in the spa industry
Cultural sensitivity and awareness, with the ability to work in a multicultural environment
Proficiency in English required; Arabic language skills highly desirable
Adaptability and resilience in a dynamic, fast-paced setting
Exceptional communication and interpersonal skills
Commitment to ongoing professional development and industry trend awareness
Additional information
Opportunity to join the first Raffles in Bahrain
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities