Credit Manager

Company description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job description

Job overview

The Credit Manager is responsible for overseeing the organization’s credit operations, ensuring effective credit control, timely collection of outstanding payments, and minimizing financial risk. The role involves evaluating customer creditworthiness, monitoring accounts receivable, maintaining strong client relationships, and ensuring compliance with company credit policies and financial procedures. The Credit Manager also supports cash flow management, prepares credit reports, and works closely with finance and sales teams to improve collection efficiency and maintain healthy financial performance.

Duties and responsibilities

Oversee daily credit control and accounts receivable operations

Evaluate customer credit applications and assess creditworthiness

Approve or recommend credit limits based on financial analysis

Monitor outstanding balances and ensure timely collections

Follow up on overdue accounts and resolve payment issues

Prepare aging reports, credit reports, and collection summaries

Maintain accurate customer credit records and documentation

Minimize bad debts and reduce financial risk to the organization

Ensure compliance with company credit policies and procedures

Coordinate with sales, finance, and customer service teams regarding account issues

Negotiate payment plans and settlement arrangements when necessary

Reconcile customer accounts and investigate discrepancies

Support month-end closing and financial reporting activities

Monitor cash flow related to receivables and collections

Conduct regular reviews of customer accounts and credit limits

Assist with audits and ensure proper internal controls are maintained

Train and supervise credit and collection staff when applicable

Build and maintain strong relationships with customers and stakeholders

Qualifications

Qualifications desired

Bachelor’s degree in Accounting, Finance, Business Administration, or related field

Professional certifications such as CPA, CMA, ACCA, or Credit Management certifications are an advantage

Minimum 3–5 years of experience in credit control, accounts receivable, or finance management

Strong knowledge of credit policies, collections, and financial analysis

Understanding of accounting principles and financial reporting

Experience with ERP and accounting systems such as SAP, Oracle NetSuite, or Microsoft Excel

Knowledge of risk assessment and debt recovery procedures

Additional information

Skills

Credit analysis and risk management

Accounts receivable and collection management

Strong analytical and problem-solving skills

Excellent negotiation and communication abilities

Attention to detail and accuracy

Financial reporting and reconciliation skills

Time management and organizational skills

Ability to work under pressure and meet deadlines

Leadership and team supervision skills

Customer relationship management

Decision-making and conflict resolution abilities

Strong understanding of cash flow management and internal controls