AV Technician
Company description
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art of Well Being and the Fairmont Falcons Kids’ Club.
Job description
Consistently offers professional, engaging and friendly service.
Maintain buildings, performing minor and routine checks on AV system and other related maintenance activities.
Banqueting hall AV equipment should be maintained and stored properly and be ready to use all the time.
Inspect facilities and equipment for conformance with operational standards.
Arrange the systems well in advance before the functions and place them back once the event is over in good working condition.
Ensure all the BGM systems are working normally and PPM to be done as per schedule.
Schedule repair, maintenance, and installation of machines, tools and equipment to ensure continuous operations and guest and owner satisfaction.
Complete preventative maintenance program items in coordination with plan.
Order materials relating to AV system and follow up on timely basis.
Organize respective areas related to engineering.
Follow department policies, procedures and service standards.
Follow all safety procedures.
Ensure master card/key/mobile/vacuum machine/ladder sign in-out.
Identify upgrading needs for all the AV systems, tools and equipment.
Attend meeting rooms and events requests.
Proactively keep prepared for any event and take all details to make sure we have all equipment.
Attend to all electrical and general trade works.
Provide assistance for all our door banquet events.
Coordinate with IT for any software and network related issues in AV system.
Attend RSM requests.
Check the PPM checklist and carry out the PPM as per schedule for all electrical equipment.
While doing the PPM use the PPE.
Respond immediately to any emergency request for fire alarm, water flooding, gas alarm etc.
Immediately notify the shift engineer on duty in case of any malfunction related to electrical lines, panels or controls.
Assist in all IT related issues as and when required.
Ensure the electrical rooms and AV control rooms are kept clean and orderly all the time.
Monitor energy conservation.
Follow up daily pending works without fail.
Ensure AV system PPM is completed as per the scheduled plan.
Qualifications
Previous experience as an AV technician is an asset.
Highly responsible and reliable.
Previous experience with painting, plumbing, electrical wiring and other related experience is an asset.
Ability to work cohesively with fellow colleagues as a part of a team with minimal supervision.
Enthusiastic and dependable.
Active listening.
Proficient in the English language (verbal and written); second language is an asset.
Customer service.
Interpersonal skills.
Good communication skills.