Assistant Restaurant Manager

Company description

We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.

Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.

Salaries and benefits

Competitive salary

Duty meals provided: breakfast/lunch/dinner/midnight meal plus coffee breaks

Vacation tickets and benefits provided by the hotel

Medical insurance provided

Job description

The mission

You are the right hand to the heartbeat of Mama’s restaurant and bar experience.

As assistant restaurant manager, you help bring energy, structure, and flow to every service—ensuring the floor runs smoothly, the team feels supported, and every guest experience is unmistakably Mama.

You are present on the floor, not behind a desk, leading in real time, solving in the moment, and helping turn every service into a vibrant, social experience.

Here’s what you’ll be responsible for:

Guest experience champion

Support the delivery of a consistently high-energy, memorable dining experience across all services.

Engage with guests, build rapport, and ensure every interaction reflects Mama’s bold personality.

Step in to resolve guest feedback quickly, positively, and with personality.

Operational support leader

Support daily restaurant operations including service, opening, closing, and floor management.

Ensure smooth coordination between kitchen, bar, and front-of-house teams.

Help maintain strong service flow, cleanliness, and readiness across all areas.

Commercial support driver

Assist in achieving revenue and profitability targets through strong service execution.

Monitor sales trends, upselling opportunities, and service efficiency.

Support control of labour, wastage, and operational costs in line with targets.

Team motivator & floor leader

Lead by example on the floor, supporting and energising the team during service.

Assist in training, onboarding, and continuous coaching of front-of-house team members.

Help build a culture of pride, personality, and performance.

Collaboration partner

Work closely with culinary, bar, events, and marketing teams to ensure smooth service delivery.

Support execution of activations, promotions, and special dining experiences.

Ensure alignment between brand vision and day-to-day operations.

Standards keeper

Support maintenance of Mama’s service standards across all guest touchpoints.

Ensure consistency in presentation, cleanliness, and service delivery.

Help identify and escalate operational gaps quickly and effectively.

Energy & floor presence driver

Stay highly visible on the floor during service, setting the tone and pace.

Support the atmosphere of the venue through guest engagement and team energy.

Help create a lively, social, and unforgettable dining environment.

What success looks like

A smooth, high-energy restaurant service where the team feels supported and confident

Consistently strong guest feedback and repeat visitation

A motivated front-of-house team delivering personality-led service

Seamless daily operations with strong alignment between kitchen, bar, and floor

Qualifications

Made for you only if:

You have solid food and beverage experience in hospitality

You come from lifestyle, luxury, or high-volume experiential brands

You are a natural floor leader who leads by example

You are commercially aware with a good understanding of revenue and cost control

You thrive in fast-paced, high-energy environments

You are operationally strong and love being actively present during service

You are a great communicator and team motivator

You are passionate about guest experience and creating memorable moments

You can juggle multiple priorities without losing focus or energy

Your little extras

Pre-opening experience is a big plus

Lifestyle or branded restaurant experience is even better

You understand how to turn great service into a vibe, not just a process

You bring energy, structure, and Mama personality every day