Assistant Recreation Manager
Company description
Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.
The hotel offers 97 luxury hotel rooms and 10 suites with state-of-the-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.
Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live nightly entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday brunch.
The award-winning European Rimal spa features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.
Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf region.
Job description
Responsibilities and essential job functions include but are not limited to the following:
Assist supervisors with management issues and Heartist development
Attend professional conferences and professional development seminars
Accommodate VIP guest preferences and special requests
Maintain warranties and service agreements on all equipment, work with engineering to resolve any malfunctions and initiate repair
Review hotel occupancy forecasts and recreation schedules
Assist with guest relations and scheduling when necessary
Handle emergency situations with urgency and discretion
Assign job tasks to recreation personnel as suited to their position and ability
Implement and ensure correct records of all recreation promotions, analyze the results, and establish action plans to improve marketing strategy
Check that all areas of the recreation are set as per the standard operating manual
Evaluate operations and procedures and implement improvements
Ensure that inventories are conducted regularly and accurately for all retail, professional products and expendable items. Efficiently manage retail inventories and stock keeping units’ movement
Generate monthly and quarterly performance projections by stock keeping units as well as promotional activities
Address all damages and repairs
Maintain a clean and well organized back stock area
Maximize inventory turns on all stock keeping units
Qualifications
Previous 2-3 years of experience in a 5-star hotel
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible and reliable
Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional information
Why work for Accor?
When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).