Assistant IT Manager

Company description

The legendary Queen Elizabeth 2 (QE2) is an iconic ocean liner reborn as a floating hotel and lifestyle destination. Celebrating its rich British maritime heritage, the QE2 delivers elevated hospitality, immersive storytelling, features 447 distinctive rooms and exceptional dining experiences to a global audience.

Job description

Implement and support ACCOR best practices.

Contribute to ACCOR Technology Services knowledgebase.

Provide technical support and troubleshooting for PCs, servers, networks, software, and IT systems to ensure smooth daily operations.

Install, configure, maintain, and optimize Windows servers, workstations, databases, and peripheral equipment.

Support onboarding processes by setting up user accounts, system access, and IT equipment for new employees.

Collaborate with internal departments to maintain IT security, system performance, and emergency/crisis management readiness.

Qualifications

2-3 years of proven IT experience in the hospitality industry

Sound computer knowledge in Opera System, MICROS, and MS Office applications

Displays initiative

Customer/people-oriented

High attention to detail and ability to complete projects