Internship - Reception front desk and back office

Company Description

Join a structure that adheres to the Accor network, a group that brings together over 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and the value you can bring. Opportunities for growth and professional development are numerous. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality.

Seize the opportunity to become a Heartist® and let your heart guide you in this world where life beats stronger.

Job Description

Internship Receptionist and congress office assistant First impressions are fundamental! As a Receptionist, you will take care of guests from the moment of their arrival until their departure, ensuring they have a memorable experience at our structure. What we offer: Training programs through our Academy The opportunity to develop your talent and grow professionally, both within the structure and at an international level! What you will do: Welcome guests, manage check-in procedures, respond to their requests, and handle account settlements, always offering excellent service Take the initiative to create a personalized experience Proudly promote hotel services, seizing every opportunity to enrich the guests' stay through up-selling proposals.

Qualifications

Required language: English

Additional Information

Novotel Roma est is a franchise.

Excellent command of the English language.

6-month internship.

Must have a car.