Restaurant Manager

Company Description

It is on an exceptional estate, in the heart of a century-old olive grove dominated by the Atlas, that the Fairmont Royal Palm Marrakech is located. Just twenty minutes from the vibrant "Red City," on the road to Amizmiz, the Fairmont Royal Palm Marrakech offers the best: 134 keys divided into suites and villas, three restaurants, a Spa with an area of 3500 m2, as well as a sports center with a 2000 m2 pool, an 18-hole golf course, and a unique kids' club.

Job Description

Summary of Responsibilities: Reporting to the Director of Food & Beverage, the essential responsibilities and functions of the position include, but are not limited to:

• Constantly provide professional, pleasant, and engaging service;
• Lead and manage the outlet team in all areas, ensuring compliance with service standards;
• Work in coordination with other teams for the success of the outlet;
• Manage guest issues and react quickly and professionally;
• Participate in the recruitment and training of colleagues;
• Balance operational, administrative, and colleague needs;
• Organize regular team meetings;
• Optimize revenue by regularly developing strategies, practices, and promotions with the food and beverage teams;
• Have perfect knowledge of the menus;
• Manage the department budget;
• Comply with policies, procedures, and service standards relating to the outlets;
• Comply with all hygiene and safety policies when handling food and beverages;
• Other tasks, as assigned.

Qualifications

Qualifications:

• Previous experience in a management position in food and beverage, preferably as a manager or assistant manager in an Italian specialty restaurant;
• Previous experience using a Point of Sale system (POS system);
• Knowledge of Microsoft Windows applications;
• A university degree in a related discipline is preferred;
• Excellent communication and organizational skills;
• Excellent interpersonal and problem-solving skills;
• Particularly responsible and reliable;
• Ability to work effectively under pressure in a fast-paced environment;
• Ability to work in a team;
• Ability to focus attention on guest needs, remaining calm and courteous at all times;
• Good ability to communicate in English

Additional Information

About Fairmont Hotels At Fairmont Hotels, we offer our guests the best hospitality experiences in each of our properties. We understand that providing exceptional service to our guests begins with offering the best opportunities to our employees. That is why you will find exceptional career opportunities in North America, the Caribbean, Europe, Africa, the Middle East, and Asia-Pacific, accompanied by high-level training, advancement opportunities, recognition, and rewards. Fairmont Hotels brings together iconic sites, including prestigious locations such as The Savoy in London, The Plaza in New York, and the Fairmont Peace Hotel in Shanghai. Our teams are guided by the values of respect, integrity, teamwork, and empowerment; we maintain the highest ethical and quality standards and treat all our colleagues with fairness and dignity. As a leader in social and environmental responsibility, Fairmont is also recognized for its eco-tourism practices and its famous Environmental Partnership Program. A promising future awaits you!