MAITRE

Company Description

Why work for Accor?

We are Accor. We are world leaders in Augmented Hospitality. We are more than 230,000 hospitality specialists putting people at the center of what we do, creating new connections and emotions for our guests, nurturing a true passion for service and achievements beyond limits. Everything we do comes from the heart, and that is why we are the greatest in the art of receiving, connecting, and serving. We are much more than accommodation and hotels. Our promise is to exceed all expectations, promoting inclusion, care, and impeccable service. We are attentive to the world, to what people are looking for.

Job Description

• Coordinate team activities, guiding, prioritizing/distributing tasks, and resolving pertinent operational problems.
• Greet customers upon arrival at the restaurant, providing information and conducting them to their tables.
• Control reservations and table arrangements, according to service orders.
• Promote the sale of wines and restaurant dishes, according to each customer's profile.
• Ensure full compliance with food safety best practices in conjunction with the immediate superior.
• Prepare work schedules and vacations as well as personnel department controls for the team (time bank, time cards, etc.), size teams, as well as define time and service quality standards in conjunction with the immediate superior. Coordinate the team under your responsibility, selecting, training, evaluating performance, and stimulating the motivation level of employees, in conjunction with the immediate superior.
• Execute other related duties according to the needs of the area.

Qualifications

• Completed higher education degree in Hotelaria, Turismo, or a compatible field
• Knowledge and application of food safety best practices
• Notions of etiquette
• Knowledge of Wines
• Pacote Office
• Intermediate English
• Problem Solving
• Contribution to results
• Pleasure in serving
• Organization
• Proactivity

Additional Information

Benefits:

• Meal on site
• Vale Transporte
• Convênio Médico
• Convênio Odontológico
• Telemedicina
• Seguro de Vida
• Convênio Farmácia
• Participação nos Resultados
• Programa de Assistência ao Colaborador
• Day Experience at Novotel Itu
• Prêmio Fidelização
• Programa para o bem estar
• Auxílio Educação
• Sala de jogos
• Folga aniversário
• Estacionamento
• Bicicletário
• Desconto nos serviços da Accor
• Supletivo gratuito
• Desconto na academia parceira
• Previdência Privada