Mid-Level Sales Assistant

Company Description

Why work for Accor?

We are much more than a global leader. Welcome as you are, and you will find a job and a brand that match your personality. We support you in growing and learning every day, ensuring that work brings purpose to your life, so that during your journey with us, you can continue to explore the limitless possibilities of Accor. By joining Accor, every chapter of your story is yours to write, and together we can imagine the hospitality of tomorrow. Discover the life that awaits you at Accor, visit https://careers.accor.com.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

As a Mid-Level Sales Assistant, you will be responsible for supporting Sales & Tele Sales processes with autonomy, coordinating administrative routines, and ensuring efficient service to the needs of clients and the commercial team. Execute tasks with moderate autonomy, proposing improvements to processes.

Main Responsibilities:

• Focus on TOP Line.
• Participation in Commercial meetings depending on the Manager's criteria for assistants (in-person and online).

• Handle event platforms when applicable to the role.
• Assist in organizing specific commercial actions for clusters/hotels.

• Direct information to the team regarding promotions and network/client news.
• Support administrative requests such as business cards, office supplies, and creating platform access.

• Assist in extracting reports from the PMS and other platforms.
• Organization of data in Excel spreadsheets.

• Execute other related duties according to the needs of the area.
• Meet specific needs of B2B and B2C clients, ensuring the smooth running of routines.

• Create and manage the commercial team's visit schedule.
• Support the service process through complete quotes, follow-up, outreach, and prospecting.

• Promote and understand Relationship Programs and Offers according to each client's profile.
• Organize and compile results of specific commercial actions with the hotels / Cluster.

• Direct strategic information to the team regarding promotions, news, and promotional materials.
• Manage administrative requests from the team / Manager.

• Supervised completion of local and global contracts for hotels in the area (RFPs & RFIs).
• Use of the ANAIS system with adequate/in-depth knowledge of functionalities to support sales teams.

• Extract from CVENT and prepare monthly reports of Agreements and RFP's for the cluster hotels.
• Prepare monthly reports of Top Drop and Main Clients for the cluster hotels.

• Creation of presentations for the Cluster / Regional Manager (PPT, Canva, etc.).
• Reflect Accor values in your attitudes and support the Heartist service culture with a focus on the desired customer experience • Execute other related duties according to the needs of the area.

• Know and apply the concepts and practices of Accor's compliance and LGPD policies.

Qualifications

Currently studying Technical / Higher Education (Tourism, Hotel Management, or compatible).

Desirable: Completed Higher Education / Completed Technical Course (Tourism, Hotel Management, or compatible).

Office suite, internet, Canva

English

Additional Information

Your team and work environment:Our commitment to Diversity & Inclusion.*

Diversity & Inclusion for Accor means welcoming everyone and respecting their differences, prioritizing only qualities and skills when expanding employment and development opportunities. Our ambition is to provide purposeful employment, a welcoming culture, excellent working conditions, and to promote the development of all people, including people with disabilities. Do not hesitate to inform us of any specific needs you may have so that we can take them into consideration.