Events Assistant

Company Description

Novotel São Paulo Morumbi is a 4-star hotel from the Accor network, located in Vila Tramontano, in São Paulo. With a modern and welcoming structure, it offers lodging experiences for those traveling for business or leisure, featuring a view of the Ponte Estaiada.

The hotel features a restaurant, bar, swimming pool, gym, children's space, rooms for events and meetings, as well as comfortable and accessible accommodations. It is also pet friendly.

More than just offering lodging, Novotel Morumbi seeks to provide memorable experiences through hospitality, valuing care, service quality, and guest well-being.

Our purpose is to put our heart into everything we do, taking care of every detail to make our guests' moments special. ❤️

Job Description

We are looking for an Events Assistant to support the organization and execution of events, ensuring excellent customer service and compliance with brand standards.

Main responsibilities:

• Assist customers in person and by telephone, clarifying doubts about events;
• Prepare commercial proposals and perform follow-up with customers;
• Support the organization of events, maintaining contact with suppliers and monitoring the necessary infrastructure;
• Monitor the setup of rooms, equipment, coffee-break schedules, and other event needs;
• Provide service and support to the customer during the event;
• Perform after-sales and monitor customer satisfaction;
• Perform check-in, postings, and check-out of event accounts;
• Prepare service orders for the involved departments;
• Control room availability and support the administration of restaurant availability for events;
• Intermediary information between contractors, customers, and internal areas;
• Comply with the area's processes and procedures, including food safety best practices.

Qualifications

Requirements:

• Currently pursuing a higher education degree in Tourism, Hotel Management, or related fields;
• Knowledge of Pacote Office and Internet;
• Intermediate English;
• Good communication and organization;
• Proactivity and initiative;
• Teamwork;
• Attention to detail;
• Flexibility and adaptability;
• Professional posture and cordiality.

Differentials:

• Experience with social events and ceremonies;
• Intermediate Spanish;
• Previous experience in the events area.

Additional Information

🎁 Benefits:

Salary: 3,294.67 + 6 points, averaging R$ 116.00 per point, which may vary more or less.

• 🚌 Vale-Transporte (VT);
• 🍽️ Vale-Refeição (VR): R$ 853.50;
• 🏥 Assistência Médica;
• 🦷 Assistência Odontológica;
• 🛡️ Seguro de Vida;
• 💪 Wellhub;
• 💊 Auxílio Farmácia;
• 📈 Programa de Participação nos Resultados (PPR);
• ❤️ Programa de Apoio ao Colaborador (PAP).