People & Culture Manager
Mercure Iguazú Hotel Irú, part of the international Accor chain, is located in Puerto Iguazú, Misiones, surrounded by the Misiones jungle and just a few minutes from the Iguazú Falls. It features 100 rooms, a restaurant with regional cuisine offerings, a swimming pool, a games room, and halls for events and groups. It is an ideal option for family, leisure, and corporate tourism, with the warmth and service that characterize the Mercure brand.
Main Responsibilities People cycle: selection, onboarding, training, performance, work climate, and wellbeing. Administration: supervises payroll and the payment of social security contributions, and ensures that benefits are applied according to contracts. Policies and compliance: applies brand policies, self-control processes, the compliance and data protection policy (LGPD), and occupational health and safety law. Training: develops training plans based on detected needs and follows up on mandatory training for teams, both on the Accor platform and in person. Management support: advises managers on people matters, prepares management reports, and organizes internal communication. Strategy: sets area objectives in line with the company plan and promotes collaboration between areas. Leadership: selects, trains, evaluates, and motivates their team. Others: supports environmental goals and, if the hotel is a combo, covers all involved hotels.
Education: Minimum: University degree in a related field | Desirable: University degree in Hospitality, Tourism, or others Knowledge: Minimum: Labor and social security legislation, personnel administration, HR subsystems, Office | Desirable: Notions of finance English: Minimum: Basic | Desirable: Intermediate Experience: Minimum: 2 years in the area | Desirable: 3 years in the same position or in the area
Competencies Leadership level: Heartist Manager. Accor Competencies: open mindset, team spirit, focus on customer experience, excellence, making team success possible, and providing clarity. Skills: negotiation, persuasion, proactivity, effective communication, attention to detail, and interpersonal relationships.