FR - EXTRA Receptionist (M/F/X)
Join a hotel member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring. Opportunities for development and growth are numerous. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our guests, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Have the opportunity to become a Heartist®, and let your heart guide you in this world where life beats stronger.
Floating Extra Receptionist (M/F) First impressions are always the right ones! As a Receptionist, you take care of our guests from their arrival until their departure, ensuring they have a memorable experience. Do you have good interpersonal skills, are you sociable? Always motivated, smiling and in a good mood? But do you also have a sense of autonomy and show initiative? Helping others gives you pleasure! So, don't wait any longer! You are not dreaming! This job is made for you! Your missions: Welcome and assist guests with professionalism and a smile Perform arrivals and departures (check-in / check-out) Respond to guest requests and provide information about the hotel and Lyon Manage reservations and routine reception operations Ensure guest satisfaction and comfort Ensure the proper upkeep of the reception area You will join a team of dynamic and young people. Working autonomously and taking initiative are important assets. The profile sought: Wide availability Autonomous, organized, dynamic and punctual Excellent sense of welcome and service Comfortable with clientele English is essential; another language is a plus A first experience in hospitality or customer relations is required Knowledge of Fols and Résaweb software would be a plus Evening shifts (15h-23h18), morning (6h45 - 15h18) AND night (23h-6h53). Job type: Extra 📩 Interested? Send us your CV and a few words about yourself to join the Ibis Lyon Centre team!
Your experience and skills include:
Essential service quality: similar experience is a plus
Mastery of Opera software or equivalent
Mastery of English
Practice of other languages is a plus.
Your team and your work environment:
Our Diversity & Inclusion Commitment:
We are an inclusive company and our ambition is to attract, recruit, and promote a diversity of talents.