Food & Beverage Host - Ibis BH Liberdade

Accor is a global leader in hospitality, with more than 5,600 hotels and 850,000 rooms in more than 110 countries. In Brazil, it is present with recognized brands such as ibis, Mercure, Novotel, Pullman, and many others. Based on the strength of our teams and our diversified holistic ecosystem of brands, experiences, and solutions, we are blazing new paths to shape the hospitality of the future, connecting cultures with sincere care.

• Heartist Culture

Everything we do comes from the heart. We believe in human connections and real emotions.

• What we offer

Professional growth: Opportunities for improvement in training and development allow Heartists to be protagonists of their own professional growth. Inclusive environment: Accor offers equal opportunities and encourages Heartists to bring their personality, culture, background, and religion to the team. Work with purpose: Take advantage of opportunities to create memorable experiences for our guests and make a positive and sustainable impact. Personal appreciation: All Heartists should enjoy their journey with us and know that we are committed to ensuring they feel valued for their contribution to the Group. Join us and become a Heartist!

Objective: Greet and serve customers at breakfast/bar/restaurant/convenience store, according to the operating brand style. Stimulate sales, ensuring the quality of the products offered, in accordance with the essential practices of the area. Put customers at the "heart" of everything that is done, in order to offer them a unique and unforgettable experience, in alignment with the AccorHotels Service Culture. Duties and responsibilities: Greet customers and control consumption. Set up the buffet for breakfast/lunch/dinner and ensure its replenishment, as well as prepare coffee breaks for events. Serve the couvert, when necessary. Place beverage orders and assist customers in choosing dishes/side dishes. Actively sell items from the restaurant and bar menu. Clear plates and cutlery from the table after the meal. Offer dessert and coffee to customers in the case of lunch or dinner. Once service is ended, follow the billing procedure of your operating brand. Control and replenish stocks. Perform cash control and closing. Make necessary corrections, recording them according to Autocontrole practices. Prepare loss spreadsheets and monthly inventories of utensils, beverages, and items served in the bar/restaurant/convenience store.

Minimum: High School Diploma; Basic IT knowledge (Word, Excel, and Internet); Basic English. Desirable: Waiter training, or other courses in the area; Food Safety Good Practices Course; POS System / Micros; Intermediate English.

6x1 Schedule (15:00 - 23:10)