Front Office Agent (m/w/d)

Introduction

We call the 25hours Hotel at MuseumsQuartier our colorful circus. Life is buzzing here – from the ground floor all the way up to the rooftop. Right outside our doors, a lively park and world-class cultural attractions set the stage for inspiration and fun. We love using this vibrant surroundings to enjoy shared moments after work. Our atmosphere is friendly and familiar – before, during, and after working hours.

Your tasks

Job Description

How does your working day look like ...

You check guests in and out and make sure their stay starts and ends on a high note.

You’re the go-to person for questions, requests, recommendations and the occasional hotel challenge.

You know Vienna – or you’re excited to discover it – and love sharing your favourite spots with our guests.

You take care of reservations, invoices, payments and all the organisational bits and pieces that come with Front Office life.

You work closely with Housekeeping, Reservations, F&B and all the other teams around the hotel.

You keep a clear head when things get busy and focus on finding solutions.

You help us maintain our standards without ever making our service feel standardised.

Most importantly, you bring your own personality into every guest interaction and help create memorable stays.

Qualifications

Your personality counts more than your CV...

You genuinely enjoy working with people and being a host.

You’re open-minded, approachable and comfortable meeting all kinds of personalities.

You stay friendly and solution-oriented even when things get hectic.

You enjoy being part of a team and know that great hospitality is always a team effort.

You’re reliable, organised and happy to take responsibility.

You speak very good German and English – any additional language is a bonus.

Working shifts, weekends and public holidays is simply part of hotel life for you.

Ideally, you have completed vocational training in hospitality or have already gained some initial professional experience.

We offer

COME AS YOU ARE AN SHOW WHAT YOU CAN...

... in a 4-day week!

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Additional Information

What’s in it for you…

Only work 4-days a week as a full-time team member without payment or holiday reduction

Discover our 25hours Hotels and enjoy up to 10 free nights per year as an employee

Benefit from generous discounts at Ennismore’s bars, restaurants, and hotels worldwide

Public transport allowance – including an annual pass or Klimaticket, so you can get to work comfortably and sustainably.

Training and personal development – we are passionate about development and offer a variety of workshops and trainings to help you expand your skills and explore new perspectives.

Take advantage of amazing deals from our numerous partner companies.

Balance work with your personal life – we’re open to part-time positions, mini-jobs, and other flexible arrangements.

Join our vibrant staff parties and enjoy so much more!

The gross monthly salary is € 2.263. Depending on your qualifications and experience, an above-market salary is possible.

Contact

Would you like to join our 25hours Tribe?

Then log in or send me an email at: hr.wien@25hours-hotels.comand send us your documents. The People & Culture Team looks forward to all applications.

We look forward to meeting you!

Selina Huter

People & Culture Manager

hr.wien@25hours-hotels.com