Consultant, Payroll & HR

The Consultant’s primary responsibility will be to ensure the client’s Salary/SHUI/PIT records and reporting are compliant with relevant standards, client requirements, and in accordance with local Vietnamese regulations, as well as complying with requirements of the firm.

Key Repsonsibilities:

• Possesses strong knowledge and expertise in managing end-to-end payroll processes for clients, with responsibility for handling key client accounts of the team.
• Capable of representing the Line Manager in client calls and meetings, ensuring professional communication and adherence to business standards.
• Maintains strong relationships with clients, working closely with key decision-makers to ensure high levels of client satisfaction.
• Collaborates with the Line Manager and higher levels within the team on client matters, including service proposals, ongoing account management, and meeting the firm’s service standards.
• Ensures all payroll transactions are accurately processed, properly controlled, and reported in accordance with internal deadlines and company policies.
• Oversees compliance with Vietnamese Labour Law, including Payroll, Social/Health/Unemployment Insurance (SHUI), Personal Income Tax (PIT), and other statutory reporting obligations, ensuring timely submissions.
• Reviews labour reports, SHUI reports, and PIT finalisation dossiers; coordinates with authorities and external auditors as necessary.
• Participates in the development and review of HR policies and processes; creates HR templates and supports the Line Manager in delivering HR consulting services to help clients establish efficient HR practices.
• Assists Line Manager and higher levels within the team managing the team’s internal administration and operational processes, while maintaining a thorough understanding of the software and systems used to deliver services to clients.
• Proficient in using English for professional business communication, including written correspondence with international clients, delivering training sessions, and conducting presentations.

Job Requirements:

• University graduate with a major in Human Resource (or equivalent)
• From 1 - 3 years working experience in a professional HR practice. Previous experience in providing payroll services for clients is required.
• Strong technical knowledge of Vietnamese Labour Law and tax regulations, and solid exposure and understanding of government reporting.
• Strong knowledge of Payroll software is an advantage
• Strong client-facing to support Head
• Fluent in English – written competency is a must and verbal skills are highly valued.
• Experience to work with variety client and multiple tasks is an advantage.
• Well Team management, Job management and Time management.

Skills: Client Services, Microsoft Excel, Microsoft Office, English Language, Income Tax, HR Consulting, Payroll