IT Support / Help Desk/Technician (สามารถสื่อสารภาษาอังกฤษได้)

Provide first-level technical support to users via phone, email, or in-person.

Install, configure, and maintain computer hardware, software, printers, and other IT equipment.

Diagnose and resolve technical issues related to operating systems, applications, and network connectivity.

Manage user accounts, permissions, and access control within company systems.

Support and maintain LAN/WAN networks, Wi-Fi, and internet connectivity.

Perform regular system updates, backups, and security checks.

Document technical issues and solutions in the IT support log.

Coordinate with vendors and IT engineers for more complex issues.

Support new employee IT setup (email, accounts, devices, etc.).

Ensure compliance with company IT and data security policies.

Qualifications: Male or Female 25-35 year Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field. 2–5 years of experience in IT support or helpdesk roles. Knowledge of Windows and/or macOS environments, Office 365, and networking fundamentals. Experience with hardware troubleshooting and peripheral setup. Good understanding of IT security principles and data protection. Strong problem-solving and communication skills. Service-minded and able to work under pressure. Good command of written and spoken in English. มีประสบการณ์การบริหารผลการปฏิบัติงาน (Performance Management)