Sales Support Engineer, ABB, Helsinki

About the company

_This summary was created with the help of AI._ Are you looking for new opportunities, particularly in technical sales? In this role, you will get to work at the heart of international customer projects at ABB. Whether you are a beginner in your career or an expert who has already gained experience, this position will certainly offer you challenges!

Information ABB is a leading global technology company that drives societal and industrial change towards a more productive and sustainable future. The High Power division is a market leader in high-power frequency converters and systems.

Your tasks

Job advertisement summary

• The role supports sales and project processes, acting as a link between the factory, local ABB sales units, and international customers.
• You are responsible for organizing Factory Acceptance Tests (FAT), inspections, and customer visits, as well as monitoring deliveries and order management.
• We require a degree in electrical engineering or another applicable engineering field, as well as good technical understanding and fluent English skills.
• We offer an international and dynamic environment, comprehensive onboarding, and the support of an expert team, as well as a lunch discount.

Job description In this role, you support sales and project processes by acting as an important link between the factory, local ABB sales units, and international customers. In this position, you will host customer visits and Factory Acceptance Tests (FAT) and ensure the smooth flow of deliveries in close cooperation with various stakeholders.

In this role, you assist sales and regional sales managers in their daily work by providing commercial and technical support to our local sales units. Your primary responsibility is organizing Factory Acceptance Tests (FAT) and inspections, as well as following up on customer deliveries.

• Customer experience: Organizing factory tests, inspections, as well as sales unit and customer visits at the production unit
• Commercial support: preparation of offers and support for local sales units
• Technical support: technical pre-sales support for sales units and ensuring the offer-order-delivery process
• Order management and monitoring: supporting sales units technically and commercially, managing the execution of sales orders until delivery

Requirements

We are looking for

• A degree in electrical engineering or another applicable field (B.Sc. or M.Sc.)
• Good technical understanding and a willingness to develop your own expertise in the field
• Fluent English skills (oral and written)

Previous experience in similar roles and knowledge of ABB equipment is considered an advantage.

To succeed in this role, you have

• Excellent interaction and communication skills as well as a customer service-oriented attitude
• The ability to manage multiple entities simultaneously under pressure

What we offer

• The opportunity to develop your expertise in an international and dynamic environment where you learn by doing
• Comprehensive onboarding and the support of an expert team
• A lunch discount

How to apply

Our recruitment process Academic Work is conducting this search on behalf of its client, whose wish is for all questions regarding the position to be directed to Academic Work.

Candidates are interviewed continuously, and if we have progressed further in the recruitment process, we may close the search before final selections are made. The selection process includes tests that measure personality traits and cognitive ability. The tests serve as tools to find the right person for the position and ensure an equal and fair assessment.