Sales Support Engineer, ABB, Helsinki

Job Description In this role, you will support sales and project processes, acting as a vital link between the factory, local ABB sales units, and international customers. In this position, you will host customer visits and Factory Acceptance Tests (FAT) as well as ensure the smooth flow of deliveries through close cooperation with various stakeholders.

What we offer

• An opportunity to develop your expertise in an international and dynamic environment where you learn by doing
• Comprehensive onboarding and support from an expert team
• Lunch discount

Job Tasks In this role, you will assist sales and regional sales managers in their daily work by providing commercial and technical support to our local sales units. Your primary responsibility is organizing Factory Acceptance Tests (FAT) and inspections, as well as following up on customer deliveries.

• Customer experience: Organizing factory tests, inspections, as well as sales unit and customer visits at the production unit
• Commercial support: Preparation of quotations and support for local sales units
• Technical support: Technical pre-sales support for sales units and ensuring the quotation-order-delivery process
• Order management and monitoring: Supporting sales units technically and commercially, managing the execution of sales orders until delivery

What we are looking for

• A degree in Electrical Engineering or another relevant field (B.Sc. or M.Sc.)
• Good technical understanding and a willingness to develop your own expertise in the field
• Fluent English skills (oral and written)

Previous experience in similar roles and familiarity with ABB equipment is considered an advantage.

To succeed in this role, you have:

• Excellent interaction and communication skills as well as a customer-service oriented attitude
• The ability to manage multiple entities simultaneously under pressure

Our recruitment process Academic Work is managing this search on behalf of its client, whose wish is for all questions regarding the position to be directed to Academic Work. Applicants will be interviewed continuously, and if we have already progressed further in the recruitment process, we may close the search before final selections are made. The selection process includes tests measuring personality traits and cognitive ability. The tests serve as tools to find the right person for the job and ensure an equal and fair assessment.