front desk hotel manager
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Must-have:Security
Education:
Bachelor's degree. Hotel, motel, and restaurant management.
Work setting:
Hotel, motel, resort. Inspection.
Tasks:
- Develop and implement policies and procedures for daily operations.
- Recruit and hire staff.
- Supervise staff.
- Negotiate with suppliers for the provision of materials and supplies.
- Conduct training sessions.
- Negotiate with clients for the use of facilities.
- Perform front desk duties.
- Prepare budgets and monitor revenues and expenses.
- Address customers' complaints or concerns.
- Assist clients/guests with special needs.
- Develop and implement business plans.
Computer and technology knowledge:
- MS Word.
- Central reservation system (CRS).
- MS Excel.
- MS Office.
- MS Outlook.
- MS PowerPoint.
- Google Drive.
Security and safety:
Criminal record check.
Work conditions and physical capabilities:
- Attention to detail.
- Combination of sitting, standing, walking.
Personal suitability:
- Client focus.
- Efficient interpersonal skills.
- Excellent oral communication.
- Initiative.
- Team player.
Screening questions:
- Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
Experience:
5 years or more.
Employment terms options:
Day.
Health benefits:
- Dental plan.
- Disability benefits.
- Health care plan.
Financial benefits:
Registered Retirement Savings Plan (RRSP).
Long term benefits:
- Long-term care insurance.
- Maternity and parental benefits.
Other benefits:
- Deferred Profit Sharing Plan (DPSP).
- Learning/training paid by employer.
- Paid time off (volunteering or personal days).
- Subsidised public transportation.
- Parking available.
- Wellness program.