Operations Executive (Hybrid)
Hybrid
About the company
Job Description Join AKC and be part of our growing team. We are looking for an energetic, organised and service-oriented individual to support our customer service and training operations.
Your tasks
- Guide customers on courses, registrations and enrolments
- Maintain and update CRM and learner records
- Support training administration and TPG processes
- Coordinate with trainers and internal teams
- Assist with daily operational and administrative matters
- Follow up on outstanding customer and operational matters
- Help resolve customer enquiries and issues
- Perform other related duties as assigned
Requirements
- Good communication and interpersonal skills
- Organised and attentive to details
- Good follow-up and coordination skills
- Comfortable using computers and administrative systems
- Able to work independently and as part of a team
- Positive attitude and willingness to learn
- Relevant experience is an advantage but not required
- Training will be provided
What we offer
- Training provided
- Career development opportunities
- Exposure to customer service, training administration and operations