German Speaking Customer Advisor

German Speaking Customer Sales Advisor

Salary: £30,000 + Monthly Bonus

Monday – Friday – 9am – 5.30pm, 37.5 hours

Location: Heanor, Derbyshire

Are you fluent in German, have a strong customer service background and an interest in the automotive industry?

We're recruiting for a growing, established automotive business based in Heanor, looking for a German Speaking Customer Sales Advisor to join their friendly, busy and successful team.

You don't need to have worked in the automotive industry before. An interest in cars/automotive parts and a willingness to learn is what we're looking for. Your customer service experience, communication skills and ability to build relationships are far more important. You must be fluent in German, verbal and written for this opportunity.

Benefits

• 32 days holiday, including bank holidays
• Pension
• Free takeaway lunch every Friday.
• Free access to a fully equipped company gym
• Birthday gifts, Christmas parties and annual team-building

events

• Free parking

German Speaking Customer Sales Advisor role:

You'll be joining an established customer service team, supporting German-speaking customers with enquiries, orders and technical solutions.

• Handling inbound calls, emails and live chat enquiries from

German-speaking customers.

• Making outbound calls to update customers on their orders and

enquiries.

• Building strong relationships with customers, including

garages, automotive businesses and private individuals in Germany.

• Providing excellent customer service and helping customers find

the right solutions.

• Identifying opportunities to recommend additional products and

services.

• Processing orders, invoices and customer information

accurately.

• Working closely with internal technical teams to resolve

customer enquiries.

• Maintaining accurate records using internal systems.

What you need for the German Speaking Customer Sales Advisor:

• Fluent German and English – written and spoken. This is

essential.

• Previous experience in a customer service, customer support or

customer sales environment.

• Confident telephone manner and excellent communication skills.
• An interest in cars, vehicle parts or the automotive industry.

Automotive industry experience would be an advantage, but it is absolutely not essential. Full technical and product training will be provided.

If you're fluent in German, have great customer service/sales experience and an interest in the automotive industry, we'd like to hear from you.

Apply today to find out more.