Operations & Administration Executive | Healthcare West / Central

Your tasks

• Support the planning and scheduling of home care services according to clients’ care plans, service requirements and staff availability.
• Maintain accurate service rosters and coordinate timely adjustments for leave, absences, emergencies and other operational changes.
• Facilitate effective coordination between care coordinators, nurses, care staff, clients and families to support continuity of care.
• Prepare and maintain service documentation, including client records, attendance records, care logs, consent forms and subvention-related information.
• Ensure timely and accurate data entry into CRM, case management and reporting systems.
• Prepare operational, service utilisation and other reports for internal monitoring and funder requirements.
• Maintain proper records and documentation in accordance with organisational policies and PDPA requirements.
• Coordinate operational logistics, including uniforms, equipment, consumables and other supplies required by care staff.
• Monitor inventory levels and support procurement and stock management for home care operations.
• Assist with timesheet verification, service billing, claims and other administrative processes to support accurate and timely payment.
• Liaise with finance, administration and vendors on invoices, reimbursements and payments where required.
• Act as a key administrative contact for care staff, clients and family members, handling enquiries professionally and escalating matters appropriately.
• Coordinate with external agencies, service partners and other stakeholders involved in service delivery.
• Support service quality monitoring by gathering feedback, following up on concerns and assisting with service improvement initiatives.
• Assist with audits, inspections, service evaluations and other quality or compliance exercises.
• Contribute to process improvements that enhance operational efficiency, service coordination and client experience.
• Provide administrative support to other community care programmes and undertake other duties or projects assigned by the HOD/Supervisor.

Requirements

Job Requirements

• Diploma in Healthcare Management/Business administration or relevant
• Min 2 year of relevant finance/accounting experience
• Have experience with Microsoft Office
• Working Hour: Weekdays, 9am to 6pm

How to apply

Check out http://abercare.sg/jobs-vacancies/ for details.

Interested applicant please email your detailed resume to career@abercare.sg

Other

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