RETAIL MANAGER

Responsibilities:

• To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.
• To report to the Area Manager regarding all shop and staff concerns.

• To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.
• To demonstrate excellent customer service and promote good practices within the shop.

• To meet required performance standards and targets.
• To motivate and support shop staff.

• Responsible for cash handling, banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures.
• To comply with the company’s policies and procedures, particularly in relation to shop security, health and safety regulations and the processing of administration requirements.

• To ensure that the confidentiality is maintained at all times.
• To conduct performance development reviews and staff appraisals ensuring the Area Manager is advised of any identified training needs.

• To plan staff hours and schedule off days, annual leave and replacement off days.
• To ensure orders via online platforms such as Foodpanda etc., are executed in a timely manner

• Key holder of shop
• Ad hoc duties as required

Requirements:

• Ability to work in a fast-paced environment.
• Ability to multitask.

• 6 day work week.
• Required to work on weekends and public holidays.