Assistant Concierge
About the company
We're recruiting an Assistant Concierge to join a large, modern residential development in Wembley Park, offering an impressive range of resident amenities.
Your tasks
Would be a good opportunity to kick start your career in Concierge.
This is a great opportunity for someone who enjoys working with people, delivering excellent customer service and being the friendly face of a high-quality residential development.
You'll be a key part of the on-site team, helping create a welcoming environment for residents and visitors while keeping the day-to-day operation running smoothly.
Your responsibilities will include
- Welcoming residents and visitors and managing reception
- Handling enquiries, deliveries and access
- Supporting resident requests and amenity bookings
- Keeping reception and communal areas looking their best
- Liaising with contractors and the property management team
- Helping resolve day-to-day issues and escalating when needed
- Completing basic administration and maintaining accurate records
Requirements
You might have experience in front of house, reception, residential concierge, hotels, hospitality or customer service...
What matters most is that you're
- Friendly, approachable and professional
- Confident communicating with different people
- Organised, reliable and proactive
- Well-presented, with a strong customer service mindset
- Comfortable using IT and handling basic admin
- A team player who takes pride in getting the little things right
What we offer
What's on Offer?
- Private healthcare and pension
- Training and development opportunities
- The chance to build your career in residential property
How to apply
If you're great with people and want to work in a modern residential setting where first impressions really matter, we'd love to hear from you.