Sales Administration Assistant (M/F)
Machine translation — original language: French.Show original
Job Description:
We are recruiting for one of our clients, in order to strengthen their team: Acting as a true interface between customers, carriers, and the various departments of the company, you will ensure the administrative and commercial follow-up of orders and ensure compliance with delivery deadlines.
Your main missions:
- Enter and ensure the follow-up of customer orders
- Monitor forecasts and delivery deadlines
- Check delivery notes
- Be the daily point of contact for customers
- Organize and monitor exchanges with carriers
- Handle complaints and disputes related to deliveries or invoicing
- Ensure order follow-up, reminders, and after-sales service
- Update dashboards and ensure reporting
- Control the invoicing of transport services
Profile Description:
You have a Bac +2 degree in the commercial, administrative, or ADV field, or you have significant experience in a similar position.
You are comfortable with:
- IT tools and the Pack Office
- Management software / ERP
- Order management and customer relations
- Professional English is imperative for the position
professional English