Billing Coordinator

Job Summary

As a Billing Coordinator, you will play an important role on our billing team, reporting to the team leader. You will use your analytical skills, attention to detail and people skills to ensure correct invoicing to our clients. You will collaborate cross-functionally, both internally and with clients, to answer billing related questions, drive process improvements related to billing and contribute to ongoing projects. This is a great opportunity for an experienced IT billing specialist looking to make an impact in a successful, rapidly-growing IT services business.

Responsibilities (including but not limited to)

Part Time – 15 to 30 hours per week on a set schedule

Communicate with teams across the organization to get answers to questions that relate to billing, and respond to client billing questions submitted via billing ticket board

Clean & validate data to produce monthly billing reconciliation report, which is a critical step in our monthly recurring revenue billing process

Complete monthly invoice variance analysis by customer and product

Prepare and send invoices to clients

Creating SOP and job aids

Assist in migration of billing management and data from ConnectWise to Business Central

Verify success quantitatively through data analysis and visually by manual stare-and-compare inspection of nonconforming

Other testing tasks as directed by Project Management

Ad-hoc projects and reports as required

Skills

Positive attitude

Attention to detail

Strong communication and customer services skills

Excellent analytical and problem-solving skills

Flexible – comfortable in a dynamic, rapidly-changing business environment

Intermediate Excel skills

Experience with Dynamics Business Central is a plus