shift manager - fast food restaurant

Education:

Secondary (high) school graduation certificate.

Work site environment:

Noisy. Hot.

Work setting:

Food service establishment. Restaurant.

Tasks:

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation .
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Prepare budget and cost estimates.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Prepare food order summaries for chef.
• Must have knowledge of the establishment's culinary genres.
• Supervise and check assembly of trays.
• Supervise and check delivery of food trolleys.
• Establish work schedules.

Work conditions and physical capabilities:

Fast-paced environment. Work under pressure. Standing for extended periods. Physically demanding. Attention to detail.

Personal suitability:

Client focus. Efficient interpersonal skills. Flexibility. Team player. Dependability.

Experience:

1 year to less than 2 years.

Support for youths:

• Participates in a government or community program or initiative that supports youth employment.
• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.