- Welcome members and guests with warmth, professionalism, and confidence
- Create a seamless luxury hospitality experience across the workspace
- Build strong relationships with members and understand their preferences
- Handle concierge-style requests and provide thoughtful solutions
- Coordinate meeting rooms, lounges, events, and day-to-day workspace readiness
- Work closely with housekeeping, maintenance, IT, café, and external vendors
- Support member onboarding, invoicing coordination, CRM updates, and administration
- Assist with networking events, founder breakfasts, workshops, and community activations
- Represent the Company brand with discretion, sophistication, and professionalism
- 2–5 years of experience in hospitality, coworking, premium retail, luxury hotels, airlines, or guest relations
- Excellent written and verbal communication.
- Excellent communication and interpersonal skills
- Naturally welcoming, emotionally intelligent, and detail-oriented
- Calm under pressure with a solution driven mindset
- Conflict resolution skills.
- Professional appearance and polished presentation
- Comfortable working with VIP and HNWI clientele
- Organized, proactive, and capable of multitasking in a fast-paced environment
- Comfortable using Microsoft Office, CRM systems, and booking platforms
