parts counter clerk

Education:

Secondary (high) school graduation certificate.

Work setting:

• Repair and service establishment.
• Retail business.

Tasks:

• Answer telephone and relay telephone calls and messages.
• Clean and maintain office, supply area or warehouse.
• Perform general office duties.
• Set-up displays of retail parts and accessories.
• Address customers' complaints or concerns.
• Advise on use and appropriateness of goods or parts.
• Handle cash transactions.
• Identify, label and catalogue items received.
• Issue and distribute parts and supplies for internal use.
• Maintain records on inventory control system.
• Prepare and track work orders.
• Prepare requisition orders to replenish parts and supplies.
• Process incoming requisitions.
• Receive, unpack and sort incoming parts, supplies and materials.
• Sell spare and replacement parts.
• Ship, deliver or pick up parts, products or equipment.
• Store items in warehouse, tool room or supply area.

Computer and technology knowledge:

• Inventory control software.
• MS Office.
• Internet.

Parts specialization:

• Agricultural machinery.
• Automobile.
• Carpentry/woodworking machinery.
• Construction machinery.
• Heavy equipment.
• Small engines and generators.

Transportation/travel information:

Valid driver's licence.

Work conditions and physical capabilities:

• Attention to detail.
• Bending, crouching, kneeling.
• Fast-paced environment.
• Standing for extended periods.
• Work under pressure.

Weight handling:

Up to 23 kg (50 lbs).

Own tools/equipment:

Steel-toed safety boots.

Personal suitability:

• Client focus.
• Dependability.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Values and ethics.

Experience:

1 year to less than 2 years.

Employment terms options:

• Morning.
• Day.
• Weekend.
• Overtime available.

Health benefits:

• Dental plan.
• Disability benefits.
• Health care plan.
• Paramedical services coverage.

Financial benefits:

• Group insurance benefits.
• Life insurance.
• Registered Retirement Savings Plan (RRSP).

Other benefits:

• Deferred Profit Sharing Plan (DPSP).
• Free parking available.
• Travel insurance.