Field Operations Lead

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people .

Overview: We’re hiring a Field Operations Lead to drive performance in the field. This role is built for someone who leads from the front, thrives in a fast-paced environment, and can balance hands-on work with team leadership, customer interaction, and real-time decision-making.

Pay Range: $17.50/hr - $32.00/hr+ (Total Compensation includes Base rate + Profit Share + Tips)

$17.50 Base hourly rate

Profit share & performance incentives

Overtime

What You’ll Do:

Lead daily routes and ensure jobs are completed efficiently and on time

Provide on-site estimates and confidently close sales

Deliver exceptional customer experiences on every job

Maintain clear internal and external communication with team members and customers

Serve as the first point of contact for team inquiries and real-time problem solving in the field

Train, coach, and support team members

Safely lift, load, and remove items (50+ lbs)

Multi-task effectively across logistics, customer service, and team leadership responsibilities

Hit and exceed daily performance and revenue targets

What You Bring:

1–2+ years of leadership, sales, or operations experience

Moving or labor experience preferred

Strong communication, multitasking, and problem-solving skills

Ability to lead by example in a physical, fast-paced role

Results-driven mindset with a team-first attitude

Valid driver’s license & 21+

Company-Wide Standards (Required for All Roles): DOT Medical Certification

A valid DOT Medical Card is required for driving commercial vehicles.

Southwind covers the full cost of obtaining your DOT Medical Certification.

Schedule:

Full-Time | 5 days/week (4 weekdays + 1 weekend mandatory day)

Shifts run 8–12 hours and may fall anywhere between 6:00 AM – 10:00 PM, depending on business needs

Why Join Us?

Performance-based pay with profit share and tips

Growth opportunities into higher leadership roles

Team-oriented, high-energy work environment

Get paid to stay active and build leadership skills

Apply today to lead from the front and grow with a performance-driven team.

This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.

Our Mission Statement: Anything is possible. Invest in people. Change the world.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!