Civil Servant for the coordination of social security systems and issuance of certificates K/M

WOJEWÓDZKI URZĄD PRACY W KRAKOWIEMałopolskieEURESpublished 08/24/2026
Machine translation — original language: Polish.Show original

Scope of duties:

Handling cases based on the principles of social security system coordination; receiving and processing applications for the issuance of relevant documents and certificates; entering data into IT systems in accordance with applicable procedures for the needs of the tasks being performed; customer service, including providing information within the scope of the tasks being performed; cooperation with national and foreign institutions in connection with the implementation of tasks.

Requirements:

  • education: secondary general - necessary
  • foreign languages: English - speaking: B1 - intermediate, writing: B1 - intermediate - necessary
  • other professions: Public administration Specialist - necessary
  • other: Essential requirements:

meeting the qualification requirements specified in the Act of November 21, 2008, on local government employees (Journal of Laws of 2021, item 530);

EDUCATION:

minimum secondary

EXPERIENCE:

professional experience in positions in one of the following areas: law, public administration, office administration, economics, finance, logistics, customer service. Experience is not required for candidates with higher education in the fields of law, economics, administration; as well as, in the case of having secondary education, a minimum of two years of professional experience;

KNOWLEDGE REGARDING:

  • the act on the labor market and employment services, in particular the chapters: Registration and status of the unemployed and job seeker; Benefits for the unemployed;
  • the provisions of the Code of Administrative Procedure; applicable administrative procedures (KPA).

SKILLS:

good proficiency in MS Office (Word, Excel, PowerPoint); use of database programs,

COMPETENCIES:

reliability and responsibility, efficiency and organization of own work, customer service, interpersonal communication, writing skills, coping with stressful situations, decision-making, analytical thinking

Nice to have:

EDUCATION: higher education in the field of: law,