Front Office & Reservations Agent - Van der Valk Hotel Amsterdam Zuidas
No two days are the same at the reception of Van der Valk Hotel Amsterdam Zuidas. One moment you are welcoming an international business guest, the next you are helping a family get the perfect start to their city trip. You are the face of our hotel and ensure that every guest feels immediately welcome. You are in the midst of the dynamics of our hotel and switch effortlessly between daily tasks, reservations, and guest inquiries. Do you have an eye for detail and a sense for service? Then we are looking for you! Come join the family!
Your commitment pays off as a Front Office & Reservations Agent:
Working with the coolest colleagues in a cozy environment. Everyone wants that. For you, it is within reach. Of course, you will be well rewarded! Based on a 38-hour work week, we offer:
- Monthly salary starting from €2500 - €2800 based on 38 hours per week.
- Travel expense allowance possible
- Growth opportunities: appreciating commitment and motivation in the form of courses and training, as well as making steps within our organization.
- 8% holiday allowance to do fun things
- 25 vacation days: for much-needed relaxation
- Advantageous overnight stays: sleep for €85 per night in our Valk Exclusief hotels
- 20% discount on F&B at all Valk Exclusief hotels
- Lots of discounts: from clothing to holidays and from fuel to outings. All through our benefits program.
- Free workouts in our fitness center on the thirteenth floor of the hotel.
- Flexible work schedule (at least 4 weeks in advance) with room for your own preferences.
- Employment contract also possible based on 30 and 34 hours per week. Flexible employment contract (on-call basis) also possible.
This is what you will do as a Front Office & Reservations Agent:
- You are the face of the hotel: you welcome guests, check in (inter)national guests, and are the point of contact for guests
- Answering questions via telephone, e-mail, and at the reception desk
- Processing, changing, and checking va