Job.boJob.bo

Automotive Mechanical Engineer Phone Support

TELEPERFORMANCEEstado de México, Tolucacomputrabajopublished 07/28/2026
This job is no longer listed
The source has removed this listing — applying via the original link is no longer possible.
184 more positions at TELEPERFORMANCE →
Machine translation — original language: Spanish.Show original

We have a place reserved for you!

A leading company in Contact Center is requesting a phone agent to provide automotive technical support for an important client in the automotive industry.

Requirements for the position:

Indispensable: Engineering or Bachelor's degree in Automotive Mechanics (completed)

  • Experience in diagnosing all types of vehicle failures (mechanical, electromechanical, infotainment, etc.)
  • Interpretation of Electrical Diagrams
  • Knowledge of diagnostic tools
  • Basic knowledge in electronics
  • Experience in customer service (1 year desirable)
  • Schedule availability
  • Excellent PC management (office suite)

Skills:

  • Teamwork
  • Results-oriented
  • Effective Communication
  • Active listening
  • Analytical
  • Proactive

Schedule availability:

  • Paid Training: Morning shift from Monday to Friday from 9:00 to 17:00 hrs. (1 month)
  • Availability to work from Monday to Friday from 8:00 to 20:00 hrs. and Saturday from 9:00 to 15:00 hrs. (rotating schedule within this service window, which will be notified to you in advance) with Sunday as a day off.

Main responsibilities of the position

Provide telephone technical assistance for failure diagnosis until resolution, perform programming of various vehicle modules, failure diagnosis, case follow-up, internal escalations, customer service.

Benefits and additional perks

We offer:

  • Monthly Base Salary of $16,730 (full time) gross**
  • Grocery Vouchers of $ 938.00 pesos with increases based on tenure**
  • Productivity bonus of up to 20% based on performance with increases based on tenure**
  • Statutory benefits FROM THE FIRST DAY OF TRAINING (IMSS, INFONAVIT, FONACOT, Paid Vacations, vacation premium, aguinaldo, profit sharing)
  • Superior benefits (Savings fund, savings box, grocery vouchers) starting from the 3rd month**
  • Paid training from day 1 of training
  • Agreements with different establishments
  • Medium-term growth
  • Biweekly payments via payroll

Work at our facilities located at: Industria Minera #9 Ejidos de Santa Ana Tlapaltitlán, Toluca EMEX.

-Requirements-

Minimum education: Higher education

  • Bachelor's degree

1 year of experience Languages: English Age: between 18 and 50 years

Keywords: engineers, ingeniera, ing, engineer, mechanic, mecanico, vehiculo, vehicle, automotriz, apoyo, support, soporte, call, callcenter, teleoperador, telefonista, telephonist, telefonico