Traffic Operator

About the position

Statens vegvesen has a vacancy for a traffic operator at Vegtrafikksentralen (VTS), section west.

Vegtrafikksentralen is Statens vegvesen's operative emergency unit and is staffed 24/7, all year round. Their national task is to monitor and manage road traffic for the county municipalities, Statens vegvesen, and Nye Veier. They issue warnings and convey information about the status and incidents on the road network. The five centers are located in Oslo, Porsgrunn, Bergen, Trondheim, and Mosjøen, and each monitors its own geographical area.

The office location for this position is Bergen.

VTS is open 24 hours a day, and all traffic operators work in shifts, including every 3rd weekend, in a 3-shift plan with day, evening, and night shifts.

Tasks

The most important tasks of a traffic operator are the management and monitoring of the road network and road traffic, as well as the dissemination of traffic information. The traffic messages we create regarding obstacles on the road network are distributed via vegvesen.no/trafikk. Additionally, the Vegtrafikksentralene have close contact with the media every day, and we also serve the public telephone 175. During incidents, VTS must take responsibility and implement necessary measures. This involves extensive use of data tools with logging, remote control of technical installations, handling technical alarms, notification, and cooperation with contractors and the police.

During special incidents, such as traffic accidents or incidents in tunnels, a traffic operator may receive emergency calls, handle many tasks simultaneously, and still have the ability to assess situations from a safety perspective. This requires close cooperation with colleagues, emergency services, contractors, road owners, and dialogue with the public and media. You will also provide decision support for the operation and maintenance of roads and road facilities.

Why should you choose us?

As an employee of Statens vegvesen, you will become part of a solid and knowledge-sharing professional environment. With us, you get many opportunities by becoming part of a nationwide, solid, and important organization. At the same time, it is also up to you to contribute to movement and continuous development – both for yourself and for us.

We work for everyone – for you and me – and have a real impact on people's everyday lives. You will receive responsible tasks and opportunities for professional and personal development. We welcome you into a good working environment across the country.

We also offer you these benefits:

• Good pension scheme and loans – a secure future with good pension schemes and favorable loans.
• Training during working hours – opportunities for training during working hours or support for training activities.
• Professional development – many opportunities for courses and further education.

More about employee benefits and other advantages on our websites: Ansattgoder | Statens vegvesen

Your salary will be agreed upon in accordance with our salary policy.

Qualification requirements

You must have:

• Minimum 2 years of higher education within relevant fields. Examples can be various forms of operative education (defense, police, fire/rescue, emergency preparedness, or similar), road and traffic, or media/communication. Extensive and relevant experience can compensate for the requirement for formal education.
• High-level digital skills
• Solid communication skills, both oral and written in Norwegian and English
• Ability to handle multiple tasks simultaneously and maintain good concentration
• Good ability to assess situations and act based on available information
• Driver's license class B

It is also desirable that you have:

• Experience from similar tasks, e.g., from a control room
• Experience from shift work (especially night)

If you have completed all or part of your education abroad, we recommend an authorized translation of your documents and approval from HKDIR: Godkjenning av utenlandsk utdanning – jobb i Norge | HK-dir

We emphasize motivation and engagement for the position and our societal mission.

We emphasize the following personal qualities:

• Operative execution ability, with the ability to multitask, prioritize, and be proactive
• Good cooperation skills and a service-oriented manner
• Ability to master stress and work calmly under pressure
• Independent and responsible working style
• Clear and professional communication skills

As an employee of Statens vegvesen, it is also important that you are security-cleared and have good judgment, reliability, and loyalty.

About the application process

Requirements for the application

We have made it easier for you! Instead of a traditional cover letter, we ask you to answer some relevant questions. Remember to fill in the fields for "Utdannelse" (Education) and "Arbeidserfaring" (Work experience), and upload your diplomas and any certificates. This helps us get a good picture of your background and qualifications.

Tests and background check

To ensure that we find the best candidate, we may use occupational psychological tests as part of our recruitment process. The tests provide valuable insight into your characteristics and skills and contribute to a fair and objective assessment.

As part of the recruitment process, we conduct background checks in cooperation with an external provider. Background checks always occur with the candidate's consent, and employment is subject to an approved background check.

Positive selection

We at Statens vegvesen value diversity and wish to create an inclusive workplace. We encourage all qualified candidates to apply. If you have a disability, gaps in your CV, or an immigrant background, you will be given the opportunity for positive selection.

The applicant list is public

If you wish to reserve yourself from being listed on the public applicant list, you must provide a reason. We will contact you if we cannot accommodate your request.