Customer Service Officer (Technical)

1. Coordinate and provide customer service regarding product information and technical information

1. Execute and monitor Field Trial product testing, including preparing test result reports

1. Coordinate new product development with the R&D department and related agencies

1. Prepare documents and monitor product registration or certification with relevant agencies

1. Collect and analyze preliminary product cost data to support new business development

1. Monitor and control project expenses to ensure they align with the specified budget

1. Prepare project progress reports and coordinate to ensure completion according to the plan

1. Perform other duties as assigned by supervisors

Qualifications: High Vocational Certificate or higher Able to read, write, and communicate in English for coordination and basic document preparation Proficient in using Microsoft Office, especially Excel, Word, and PowerPoint Able to plan, monitor multiple projects simultaneously, and coordinate across departments Experience in customer service, project coordination, technical work, or industrial business will be specially considered Basic knowledge of chemistry, industrial products, product testing, or preliminary cost analysis will be specially considered