Travel Professional for Group Tours – Mediterranean and Long-haul Travel (m/f/d – Full-time) (Tourism Clerk (Private and Business Travel))

Travel Professional for Group Tours – Mediterranean and Long-haul Travel (m/f/d – Full-time)

Making travel possible – with heart and mind!

As a family-run company with over 50 years of experience, we know: travel connects. And this is exactly what is reflected in our corporate culture. Together we find solutions, support each other, and create a working environment in which professional and family life can be well reconciled. With around 170 employees, we are among the largest service providers in the European package tour sector.

For our Mediterranean & Long-haul Travel team, we are looking for reinforcement - either in operative sales or in tour management for group tours. We are looking for someone who has as much joy in tourism as we do and is eager to jointly develop or manage special travel experiences for our customers.

Your Tasks

Operative Sales:

• Calculation and creation of offers for group tours
• Active customer retention and partner support
• Ad-hoc purchasing of hotel and additional services
• Opportunity to participate in information trips, trade fairs, and customer visits

Tour Management:

• Support and processing of travel transactions before and during the trip
• Communication and negotiation with our service providers in the destinations to obtain services and prices for the travel program
• Creation of travel documents and successful execution of the trip in close coordination with our customers
• Support in complaint processing
• Opportunity to participate in destination and service provider visits

Your Profile

• Completed commercial training or comparable studies, ideally experience in tourism or the group travel sector
• Very good English skills in speaking and writing, other languages an advantage
• Assertiveness as well as enjoyment of negotiating
• Independent, efficient, and careful way of working, even in stressful situations
• Strong communication and service-oriented personality with pronounced social competence and teamwork skills
• Good knowledge of common Office applications and MS Teams
• Interest in foreign countries, willingness to travel

What do we offer?

• Participation in departmental and company success
• Permanent contract
• Compatibility of family and career
• Flexible (and after training, also mobile) and independent working
• Subsidies for pension schemes, childcare, travel, and internet costs
• Payment of holiday pay
• Discounts with tourism partners
• Flat hierarchies and freedom to implement good ideas quickly and successfully
• Advancement and specialization opportunities within the company
• Attractive training and further education opportunities
• Regular team events
• Participation in Corporate Benefits
• Company bike leasing
• Free tickets for certain sporting events
• Employee referral program
• Free company parking
• Occupational health promotion and free drinking water
• Free e-charging stations for cars and bicycles
• Egym Wellpass

Do you feel addressed?

We look forward to your meaningful application via this portal - please indicate in your application which of the two areas you are interested in.

Additional information: Requirements for the applicant: Basic knowledge: Tourism platforms and booking systems Advanced knowledge: Microsoft Office