Guest Relations Officer (Based at Koh Phangan, Surat Thani or Koh Yao Yai, Phang Nga)

Responsibilities:

• Receive information from the Reservations department or be responsible for reservation-related tasks
• Welcome guests upon arrival at the hotel
• Follow Check in and Check out procedures
• Escort guests to their rooms and introduce in-room amenities
• Answer guest inquiries and provide information about the hotel; assist the hotel in selling various services offered by the hotel
• Coordinate with various departments to prepare rooms and food and beverage services
• Coordinate with the Housekeeping department to ensure rooms and various amenities are complete and well-maintained

Qualifications: All genders, aged 23-35 years old Good English communication skills Bachelor's degree in Hotel Management, Tourism, or related fields Good personality, friendly, and good problem-solving skills Able to work in a team and under pressure Previous hotel/resort experience will be specially considered Able to coordinate with various agencies/departments Fresh graduates are welcome to apply