Technical Support Documentation Manager (M/F)

Safran is an international high-technology group operating in the fields of aeronautics (propulsion, equipment, and interiors), space, and defense. Its mission: to contribute sustainably to a safer world, where air transport becomes increasingly environmentally friendly, more comfortable, and more accessible. Established on all continents, the Group employs 110,000 employees for a turnover of 31.3 billion euros in 2025, and holds, alone or in partnership, leading global or European positions in its markets.

Safran is the 2nd company in the aeronautics and defense sector in TIME magazine's "World's Best Companies 2025" ranking.

Safran Helicopter Engines is the world leader in helicopter engines and the only industrial player to have specialized in this market. Established worldwide, the company employs 6,100 people globally and has more than 2,500 customers spread across 155 countries and more than 21,500 engines in service.

Because we are convinced that every talent counts, we value and encourage applications from people with disabilities for our job opportunities.

Mission Description Safran Helicopter Engines is at the forefront of the technical documentation field. This documentation is indispensable to our customers and our global maintenance and repair networks to maintain our engines and equipment in operational condition.

Within the Support and Services Division in the Technical Support Department (D2S/TR), you will be part of a multidisciplinary team responsible for collecting and analyzing technical data that will be published in technical documentation. These publications, updated periodically, are based on structured data complying with international ATA or S1000D standards.

In compliance with deadlines, quality, and standards, for periodic updates you are responsible for:

• the analysis of evolution data,
• the configuration management of this data,

• the integration of various technical constraints (data formats, ATA and S1000D standards, Documentation Policy, Customer Requirements, Géode, technical English),
• the specification of modifications intended for technical writing service providers,

• the validation of documents,
• the management of service providers

• the publication of documents (internal or outsourced).

You co-facilitate the multidisciplinary follow-up meetings for each update.

You maintain the follow-up of commitments and deliverables for the MAKILA team.

You act as the liaison between the platform manager and the methods and brand teams of the Technical Support Department.

You are in charge of projects to improve the documentary base or arising from the department's progress plan.

You develop technical solutions, optimize your working methods, maintain the follow-up of your commitments and deliverables, as well as your weekly and monthly planning, all in coordination with the group manager.

The technical documentations concerned are:

• the maintenance manual
• the repair manual

• the troubleshooting manual
• the parts catalogs

• the equipment manuals

The standards concerned are:

• ATA 100
• ASD S1000D

• ASD-STE100